Help & Support

What is Ubuntu Wildlife Sanctuary?

The Vision: Creating harmonious co-existence between humans, environment and wildlife, developing responsible leaders of the future and addressing poverty alleviation in poor rural communities. The Mission: Providing a sanctuary for the rescue of captive, managed and/or free roaming wildlife species and the rehabilitation and rewilding of orphaned, injured and/or traumatized Southern White and Black Rhinoceros and African Elephant calves, with the purpose of re-introduction into free roaming meta populations.

Will my account work outside my country?

Yes, join millions of world wide subscribers who enjoy Livestreams, Video Series, Documentaries and more without a single advertisement.

I am facing video playback issues. What do I do?

If you have any issues that cannot be resolved by rebooting your device, it is best to try with another device or going up this page and starting a help request. We will get you support ASAP.

How can I manage notifications?

We try and keep notifications to an absolute minimum, but do not wish for you to miss anything. You may opt out of notifications as per your device settings. It is however strongly recommended to keep them active so you know about new comings and happenings.

What benefits do I get with the Donations?

You will always have access to our videos and educational content, the real benefit is access to the livestreams! Having the residence in the comfort of your palm. If you decide to become a Ubuntu Patron, you are charged once a month on the date you selected. There are no contracts, no cancellation fees, and no commitments. You have the freedom to change your plan or cancel online at any time if you decide you wish to donate to another cause. Signing up for a Donation account is easy! Follow the steps from the Sign Up page.